The government has announced that individuals applying for new identity cards will now receive them within 21 working days.
According to Julius Bitok, the Principal Secretary of Immigration and Citizen Services, This initiative aims to expedite the ID issuance process in Mandera and other border counties.
Bitok stated that the objective is to simplify the process of obtaining essential services, including IDs and other documents, for citizens. As a result, it has been mandated that no applicant should have to wait for more than 21 days from the date of application to receive their ID.
Bitok made these remarks during the inauguration of the Civil Registration Services (CRS) office for issuing birth and death certificates in Lafey, Mandera County. In a recent announcement, the PS also revealed that birth and death certificates will now be processed on the same day of application.
Mandera currently has low registration rates for birth and death certificates, with only 13% and 6% respectively. In comparison, the national average stands at 86% for birth registration and 55% for death registration.
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